Terms of Service

6. Prohibited Uses

You may not use the Service to:

• Send unsolicited communications (spam)
• Harvest or collect data through automated means
• Attempt to gain unauthorized access to our systems
• Conduct security testing without explicit permission
• Impersonate another person or entity
• Upload or transmit malware or other harmful code

7. Disclaimer

The Skanyx service, website, and all information are provided "as-is" for informational and diagnostic purposes only. Diagnostic information, fault codes, and repair recommendations are not professional repair advice and must not be solely relied upon to diagnose or fix a vehicle. Always consult with a qualified mechanic or automotive professional before performing any repairs. We do not warrant that the service will be error-free, uninterrupted, or free from security vulnerabilities. Vehicle modifications, coding changes, or repairs performed based on our diagnostic information are done at your own risk.

8. Limitation of Liability

To the fullest extent allowed by law, Skanyx will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the service, including but not limited to: vehicle damage, personal injury, property damage, or financial loss resulting from diagnostic information, repair recommendations, or vehicle modifications. Our maximum liability to you, regardless of the form of action, shall not exceed the greater of €100 or the amount you paid us, if any, in the past 12 months. This limitation does not apply to damages caused by our gross negligence or willful misconduct.

9. Indemnity

You agree to indemnify and hold Skanyx harmless from any claim, demand, damages, or expenses (including reasonable attorney fees) arising out of your breach of these Terms, your User Content, or your violation of any rights of another.

10. Governing Law

These Terms are governed by the laws of the European Union, without regard to its conflict of law principles. Any disputes will be handled exclusively in the courts of the European Union. You hereby consent to the personal jurisdiction of such courts. Before filing any claim you agree to attempt informal resolution by emailing support@skanyx.com; if unresolved after 30 days, either party may proceed to court.

11. Minimum Age

You must be at least 16 years old (or the age of digital consent in your country) to use this site. By joining the waitlist you confirm you meet this requirement. If you are under 18 you confirm that a parent or guardian agrees to these Terms on your behalf.

12. Suspension / Termination

We may suspend or remove your access—including your waitlist entry—at any time and for any reason (for example, breach of these Terms or suspected abuse). Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

13. Third-Party Links & Services

The site may link to or integrate third-party content (e.g. social media, analytics). We don't control these providers and aren't responsible for their content or privacy practices. Your interactions with such third parties are subject to their terms and privacy policies, not ours.

14. Force Majeure

We're not liable for delays or failures caused by events outside our reasonable control (for example, natural disasters, power outages, war, government action, Internet disruptions, pandemics, or acts of terrorism).

15. Email & Marketing Communications

By joining our waitlist, you consent to receive emails about your position, product updates, and launch information. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us. By providing your email, you agree that we may send you service-related notices, including those regarding changes to these Terms, by email.

16. Analytics & Cookies

We use analytics tools and cookies to understand how visitors interact with our site. These tools collect anonymized data about your browsing behavior to help us improve our site. You can disable cookies in your browser settings, but this may affect site functionality.

17. Changes to These Terms

We may update these Terms from time to time. We'll notify you of significant changes by email or through a prominent notice on our site. Your continued use of the site after such changes constitutes your acceptance of the new terms.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced by a valid provision that most closely approximates the intent of the original provision.

19. Contact Information

If you have questions about these Terms, please contact us at support@skanyx.com or team@skanyx.com, or through our contact form on the website.

20. Subscriptions & Payments

Skanyx offers subscription plans for access to diagnostic features. Subscriptions are billed on a recurring basis (monthly or annually) and will automatically renew unless cancelled. You may cancel your subscription at any time through your account settings or by contacting support@skanyx.com. Refunds for unused subscription periods are provided in accordance with our refund policy and applicable law. All payments are processed by third-party payment processors, and we do not store your full payment card information.

20.1. Right of Withdrawal (EU Consumers)

If you are a consumer in the European Union, you have the right to withdraw from your purchase contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us of your decision by means of a clear statement (e.g., an email to support@skanyx.com). If you withdraw from the contract, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery we offer), without undue delay and, in any event, no later than 14 days from the day on which we receive notification of your decision to withdraw from the contract. For digital services, if you have given your express consent and acknowledged that you will lose your right of withdrawal once the service has fully begun, the right of withdrawal may not apply.

21. Hardware & Warranty

Hardware products (OBD adapters, bundles) are subject to a 30-day money-back guarantee from the date of purchase. Hardware is covered by a limited warranty against manufacturing defects for one year from purchase. Warranty does not cover damage from misuse, accidents, or unauthorized modifications. To claim warranty service, contact support@skanyx.com with proof of purchase. We reserve the right to require return of defective hardware before providing replacement or refund.

22. Beta & Early Access

Some features may be labeled as "beta," "early access," or "experimental." These features are provided "as-is" and may be incomplete, unstable, or subject to change. By using beta features, you acknowledge they may not function as intended and may cause issues. We are not liable for any problems arising from use of beta features. Beta features may be discontinued or modified at any time without notice.

23. User-Generated Content

You retain ownership of any content you create, upload, or submit through the service (including vehicle data, diagnostic reports, and feedback). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely to provide and improve our services. You represent that you have the right to grant this license and that your content does not violate any third-party rights.