Terms of Service

By accessing skanyx.com or using our services, you agree to these Terms of Service ("Terms"). If you don't agree, please don't use the site.

Skanyx is a vehicle diagnostics platform operated by MB "Skanyx", a company registered in the Republic of Lithuania (registered address: Giruliu g. 10, LT-12112 Vilnius). References to "we," "our," or "us" mean MB "Skanyx". You can reach us at support@skanyx.com.

Skanyx provides a vehicle diagnostics platform through our mobile app and website. The service includes OBD2 fault code reading and analysis, vehicle health monitoring, AI-powered diagnostic insights and repair recommendations, pre-purchase inspection (PPI) reports, and subscription-based access to advanced features. Available features depend on your subscription plan.

You agree to:

• Provide a valid email address that you control
• Keep your contact information accurate and up-to-date
• Use the service in compliance with all applicable laws
• Not share access credentials with unauthorized users
• Report any security vulnerabilities or suspicious activities
• Not upload malware or attempt unauthorized access
• Not scrape or harvest data
• Not interfere with or disable security features
• Not use our name, logo, or content without written permission
• Not create derivative works based on our intellectual property
• Not remove any copyright, trademark or other proprietary notices

All content on this site, including graphics, copy, animations, and code, is owned by Skanyx and protected by copyright law. You may not reproduce or reverse-engineer any part without written permission. All trademarks, service marks, logos, and trade names are the exclusive property of Skanyx or its licensors.

You may not use the Service to:

• Send unsolicited communications (spam)
• Harvest or collect data through automated means
• Attempt to gain unauthorized access to our systems
• Conduct security testing without explicit permission
• Impersonate another person or entity
• Upload or transmit malware or other harmful code

The Skanyx service, website, and all information are provided "as-is" for informational and diagnostic purposes only. Diagnostic information, fault codes, and repair recommendations are not professional repair advice and must not be solely relied upon to diagnose or fix a vehicle. Always consult with a qualified mechanic or automotive professional before performing any repairs. We do not warrant that the service will be error-free, uninterrupted, or free from security vulnerabilities. Vehicle modifications, coding changes, or repairs performed based on our diagnostic information are done at your own risk.

The Service uses artificial intelligence and machine learning to generate diagnostic insights, health scores, failure predictions, and repair recommendations. AI outputs are informational only and may contain inaccuracies. Do not rely solely on AI-generated information to diagnose, repair, or make purchasing decisions about any vehicle. Always consult a qualified mechanic.

The Service uses artificial intelligence and machine learning to analyse vehicle data and generate diagnostic results, health assessments, failure predictions, and recommendations. AI-generated outputs are informational only. They may be incomplete, inaccurate, or unsuitable for your specific situation, and we do not guarantee their accuracy, reliability, or completeness. You acknowledge that: (a) AI-generated diagnostic information is not a substitute for professional mechanical inspection; (b) any repairs, modifications, or purchasing decisions made based on AI-generated information are at your own risk; (c) the AI models powering our services may change or be updated at any time without notice.

To the fullest extent allowed by law, Skanyx will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the service, including but not limited to: vehicle damage, personal injury, property damage, or financial loss resulting from diagnostic information, repair recommendations, or vehicle modifications. Our maximum liability to you, regardless of the form of action, shall not exceed the greater of €100 or the amount you paid us, if any, in the past 12 months. This limitation does not apply to damages caused by our gross negligence or willful misconduct.

You agree to indemnify and hold Skanyx harmless from any claim, demand, damages, or expenses (including reasonable attorney fees) arising out of your breach of these Terms, your User Content, or your violation of any rights of another.

These Terms are governed by the laws of the Republic of Lithuania, without regard to its conflict of law principles. Any disputes will be handled exclusively in the courts of the Republic of Lithuania. You hereby consent to the personal jurisdiction of such courts. Before filing any claim you agree to attempt informal resolution by emailing support@skanyx.com; if unresolved after 30 days, either party may proceed to court. If you are a consumer in the EU/EEA, this clause does not deprive you of the protection afforded by mandatory provisions of the law of your country of residence, and you retain the right to bring proceedings in the courts of your country of residence.

In accordance with Regulation (EU) No 524/2013, the European Commission provides an online dispute resolution platform, available at https://ec.europa.eu/consumers/odr. We are not obligated to participate in dispute resolution proceedings before a consumer arbitration board, but we will consider doing so on a case-by-case basis. Our email for ODR purposes is support@skanyx.com.

You must be at least 16 years old (or the age of digital consent in your country) to use this site. By creating an account you confirm you meet this requirement. If you are under 18 you confirm that a parent or guardian agrees to these Terms on your behalf.

We may suspend or remove your access if you breach these Terms or abuse the service. On termination, your right to use the Service ends immediately. Provisions of these Terms that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

The site may link to or integrate third-party content (social media embeds, analytics). We do not control these providers and are not responsible for their content or privacy practices. Your interactions with them are governed by their terms and privacy policies.

We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, power outages, war, government action, internet disruptions, pandemics, or acts of terrorism.

By creating an account, you consent to receive emails about product updates and launch information. You can unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us. Service-related notices, including changes to these Terms, are sent by email.

We use analytics tools and cookies to understand how visitors use our site so we can improve it. These tools collect personal data, including your IP address and device information; this data is not anonymous. Analytics and marketing cookies stay off until you consent. For the full detail of what we collect and why, see our Privacy Policy, and change your choices at any time via the Cookie Preferences link in the footer.

We update these Terms when our practices, services, or legal requirements change. We will notify you of significant changes by email or through a prominent notice on the site. Continued use after such changes constitutes acceptance of the new terms.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions stay in full force and effect. The invalid provision will be replaced by a valid one that most closely matches the intent of the original.

Questions about these Terms? Email support@skanyx.com or team@skanyx.com, or use the contact form on the site.

Skanyx offers subscription plans for access to diagnostic features. Subscriptions are billed monthly or annually and renew automatically until cancelled. You can cancel at any time through your account settings or by emailing support@skanyx.com. Refunds for unused subscription periods follow our refund policy and applicable law. Payments are processed by third-party payment processors; we do not store your full payment card details.

If you are a consumer in the European Union, you have the right to withdraw from your purchase contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us of your decision by means of a clear statement (e.g., an email to support@skanyx.com). If you withdraw from the contract, we will reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery we offer), without undue delay and, in any event, no later than 14 days from the day on which we receive notification of your decision to withdraw from the contract. For digital services, if you have given your express consent and acknowledged that you will lose your right of withdrawal once the service has fully begun, the right of withdrawal may not apply.

Skanyx does not sell hardware. OBD2 adapters are purchased from third-party retailers and are subject to each retailer's own return and warranty policies. For adapter issues, contact your retailer or manufacturer directly. For recommended adapters, see our pricing page.

Some features are labelled "beta," "early access," or "experimental." They are provided as-is and may be incomplete, unstable, or subject to change. By using beta features, you accept they may not work as intended and may cause issues. We are not liable for problems arising from beta features. Beta features may be discontinued or modified at any time without notice.

You keep ownership of any content you create, upload, or submit through the service, including vehicle data, diagnostic reports, and feedback. By submitting content, you grant us a worldwide, non-exclusive, royalty-free licence to use, store, and process it solely to operate, provide, and maintain the service. We use your content to improve our services, including any AI model training or improvement, only to the extent you have given consent for that use, and you can withdraw that consent at any time. We handle all such content in line with our Privacy Policy. You confirm you have the right to grant this licence and that your content does not infringe any third-party rights.